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Grounded in our Values

Our commitment to excellence starts from within

Guiding us in our mission of improving healthcare in every setting 鈥 one product, one partner, one patient at a time.

ICARE Logo At McKesson, the way we do business is just as important as the business itself. Our employees all understand the responsibility we bear as we work together toward our common goal: to advance the health care system for better health for all.

What sets McKesson apart as an exceptional place is our people. Our employees understand that together, unified by our global I虏CARE Values, we fulfill our mission and uphold our reputation as a trusted partner to our customers and their patients. Our I虏CARE values are foundational to all that we do, and who we are as a company.

Learn what our I2CARE shared values mean to us.

Integrity
McKesson employees make decisions, both big and small, with a focus on what is ethically right. Above all, we are committed to the greater good鈥攆or our company, our customers and the health care industry.

Inclusion
We strive to create and maintain an inclusive culture where everyone feels comfortable bringing their authentic self to work each day. We embrace and respect each other as we are. Stand up for what is right and treat everyone with integrity and respect.

Customer-First
Our commitment to our customers sets us apart. We hear time and again from our customers that they choose McKesson for our follow-through and customer-focused service. Our customers are at the center of everything we do, and our success comes from their success. They benefit from McKesson鈥檚 customized approach to their business and our ability to help them stay ahead of the changing health care landscape.

Accountability
We make personal commitments鈥攖o our customers, vendors, and our colleagues. We hold ourselves accountable for keeping those promises. We take individual responsibility for the decisions we make to get results for our customers. We build trust with our customers by delivering on our promises. We all own accountability for McKesson.

Respect
Our people treat each other, our customers and our vendors with dignity, consideration, open-mindedness and respect. By valuing diverse styles and skills, recognizing everyone鈥檚 contribution, and staying open to each other鈥檚 perspectives, McKesson cultivates an environment of innovation and collaboration鈥攚hich pays off in the way we solve problems for our customers.

Excellence
Our journey to excellence never ends鈥攚e always aim higher for our customers and partners. We act with success in mind and focus on results, constantly finding new ways to innovate, improve, and rigorously measure our progress. When customers choose McKesson, they鈥檙e choosing an industry leader who will work tirelessly to achieve excellence in quality, safety and efficiency鈥攆or the better health of our customers and the entire health care industry.

Leadership Principles at McKesson

ILEAD Logo At McKesson, everyone is a leader. ILEAD (Inspire, Leverage, Execute, Advance, Develop) is our common definition and shared commitment to leadership. By embracing this commitment, we bring out the best in ourselves and position McKesson to continue to drive better health 鈥 for our company, our customers, and the patients we touch for years to come.

With ILEAD, we rally together to Win As One Team, which is critical to achieving our new aspirations and bringing our strategies to life. We have embedded these transformational behaviors and aligned concepts to raise the bar on expected behaviors. We do this by building an inclusive culture, champion an enterprise-first mindset, being open and candid and encourage employees to debate, decide and commit.

Learn what our ILEAD shared behaviors mean to us.

Inspire
With an inspiring vision, McKesson employees rally together to engage their creativity to build innovative solutions drive the long-term success of McKesson and our customers.

Leverage
Our employees are at the center of our success. We encourage collaboration across boundaries and communicate with transparency to create the best possible solutions for the company.

Execute
We empower our employees to engage the right people to constructively debate, decide and commit to the right decisions - and align people, resources, and systems to achieve our goals.

Advance
It takes courage in taking risks and face challenges head on. We encourage employees to take on challenges and risks, while having the resilience to move forward in uncertain or difficult situations.

Develop
Our employees have professional goals. We actively invest in talent development and inclusively build the talent, capabilities and culture we need for the future.

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